Exchange Policy

  • Goods sold are generally non-refundable.
  • Refunds are done on a case-by-case basis, with a minimum admin charge of $8 applied.
  • Goods sold are exchangeable within 30 days with the receipt as proof of purchase.
  • Goods sold are not exchangeable at school bookshop. 
  • Goods sold are exchangeable at our office when there are no uniform sales in schools.
  • Exchanges must be the same item and from the same school.
  • If exchanged item has different price than purchased item, the difference will either be top-up by customer or refunded by us.
  • Goods can be exchanged provided that the products are in ORIGINAL condition, i.e.  not washed, not worn, not altered, label not cut and in original packaging.
  • All exchanges are subjected to stock availability. 
  • Our exchange policy does not cover damage resulting from negligence or wear and tear.
KH Uniform reserves the right to deny an exchange on any items where any of the above conditions are not met.
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